Phone & Tablet:

1. Check the strength of your device's wifi connection
2. Try toggling between wifi and data connection
3. Close out of other devices that may be taking up the internet bandwidth.
4. Update your device software
5. Uninstall and reinstall your app
6. Restart your device
7. Clear your device cache

Computer:

1. Check you have the most updated version of the Adobe Flash Player installed. If not, go to www.adobe.com and install the latest version of the player.
2. Refresh the browser to reset the authentication period. Sign out and sign back in.
3. Update your browser
4. Open a private browser
5. Use a different browser
6. Restart your computer
7. Clear the browser cache and history

TV Device:

1. Check the strength of your device's wifi connection
2. Close out of other devices that may be taking up the internet bandwidth.
3. Restart your device
4. Update your TV device's software
5. Uninstall and reinstall your app
6. Unplug and replug any cables connected to your TV device
7. Clear your device cache