Can't sign in

Using our apps:Step 1: Sign in to your provider's websiteMake sure you can sign in to your provider account.Go to your provider's website an...

Cancel my subscription

This service is only available to customers of participating TV Providers who have the particular network in their package. We do not offer ...

Why isn't my provider listed?

Your provider might not support 'TV Everywhere' streaming package at this time. We'd like to make this service available to as many subscrib...

TV Activation code doesn't work or is invalid

Try the following:Try using a different supported browser: Chrome, FireFox, Microsoft Edge, or Safari.Try using a private window. If yo...

I forgot my username or password.

Please contact your television service provider. We have no access to your sign-in information for your TV Provider and cannot retrieve lost...

I'm getting automatically signed in.

If you're connected to wifi, try disconnecting and see if you can then enter your credentials. Some wifi networks have keychains and auto lo...

I'm getting automatically signed out.

Your TV Provider determines how long your account remains authenticated ranging from a few days to typically 30 days. In most cases, this pe...

I'm receiving 'Not Authorized' error message saying TNT / TBS / truTV Is not included in my package.

Please try the following: No TV Provider Make sure you do have a participating TV provider that includes the respective TNT, TBS, or truTV n...

I'm receiving "Not authorized to view content" error message for live stream, but TV provider confirmed I am.

This may be because you do not have location services enabled. Your provider uses your location to authenticate your account.For Android:Ple...

I'm receiving an error while trying to sign in during a major sporting event.

Sometimes during major sporting events, you will see an error due to the amount of people trying to sign in at once. Please continue to try ...