If video content is skipping while playing, make sure the speed of your Internet connection is at least 3 Mbps for standard quality stream and 5 Mbps for high definition stream. Activities such as downloading and browsing in the background can disrupt live video. To get the best experience, be sure to check that the web browser loading this site or the mobile app is the only application running. Slower computer may have problems playing video back optimally. Check the minimum system specs to be certain your computer is fast enough for this service.
The video performance is poor (e.g. lagging, skipping, buffering, freezing, or pausing).
Last Updated: 864d